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Setting up the QB POS Store Exchange using the Intuit Service.
Questions on the software? Call us at 800-609-0788! To use the Intuit Store Exchange Service with QuickBooks Point of Sale Multi-Store Level: These instructions are for the initial installation/configuration of a new Point of Sale company data file, using the Setup Interview. If you upgraded from a previous version or are revising your Store Exchange configuration later, select Configure Store Exchange from the Stores menu to access these same options. Headquarters Store Exchange Setup...
Windows 10 Homegroup is gone?
The April 2018 Windows 10 update removes the Homegroup from Windows, and is causing heartburn for some as it seems to disconnect their networks.Here is something that may help.Click on the search box next to the Start button and type Services.MSCClick on the Services Gear icon.In the list of Services select each of the following:Function Discovery Provider HostFunction Discovery Resource PublicationsSSDP DiscoveryUPnp Device HostAs you select each one, set it to Start Automatically, Start it,...
Log in error “An unexpected problem occurred on the server during your request”
Questions about QuickBooks Products? Call us at 800-609-0788. An unexpected problem occurred on the server during your request. You can: Wait a while and try again. The problem could be temporary and may be resolved in a few minutes Modify what you're doing (for example, if you are trying to create a report, customize it to display less data). If you continue to have problems, contact Support. If you see the following error message when trying to log in to QuickBooks Online,...
Token message in QB POS.
Token message in QB POS v 12 and 18. Some users of QB POS v 12 and 18 will start seeing messages about a “Token” This will occur on systems that use the Intuit Payment Service. With the increased requirements for credit card processing, Intuit implemented a new protocol where the Admin must log out, and log back into the Payments account every six months. This needs to be done on any POS register that can process credit cards. By logging out, then back in, this refreshes an internal...
“POS got stuck for a second” message when QuickBooks Point of Sale not running as Windows admin.
Intuit has released the following information: What is happening: QuickBooks Point of Sale customers are encountering pop up messages when processing credit cards or running a financial exchange with QuickBooks. Why is this happening: Windows admin permission is not being given to QuickBooks Point of Sale to function properly. What is the resolution: Download and run the QBPOSAdminUtility. How to run the utility: On each computer system the utility will be run (either server or...
Now that EMV is here, have you edited the receipt templates in QB POS?
Questions on the software? Call us at 800-609-0788! EMV is a new US credit card payment standard meant to make credit transactions more secure. EMV stands for Europay, MasterCard, and Visa - the developers of this standard.EMV cards feature smart chips which encrypt data for every sale, making card transactions more secure. These cards are designed to be inserted into the reader and remain in place throughout the entire transaction.Along with this change, there are new...
Point of Sale Error on Store Exchange 175137.
Questions on the software? Call us at 800-609-0788. When doing a store exchange you receive the message :175137: Store xxx, A received XML file contains invalid information or structure. Unable to process. File: xxxxxxx.qbt What is happening?There is a difference in the formats of the exchange file that prevents it from processing . What is causing this? The most common cause is that one of the locations is on an older release of the software. At each location go to...
In Qb POS v 19, How do I print a packing slip?
Questions on the software? Call us at 800-609-0788! There are a few things that have to occur in order to print the packing slip in QuickBooks Point of Sale v19. It can only be done from a receipt. The customer name must be on the receipt. As you complete the receipt, choose Ship Items. This brings the shipping information box for that customer. Click OK, and there will be a new area with the shipping info in white, and an Options button. Clicking on the options button...
After reinstalling Qb POS, I get error: Intuit.RSG.QBPOSInterop.UpdateApplicationActionPage.
Questions on the software? Call us at 800-609-0788! A recent Windows update is causing many people to have to reinstall the QuickBooks Point of Sale software.On client systems, it is not uncommon to reinstall, then get faced with an error:Error: Intuit.RSG.QBPOSInterop.UpdateApplicationActionPageWhy is this happening?The reinstall has removed the product updates the program has received, and it no longer matches the updates on the main system. How do I fix this?There are...
QuickBooks Point of Sale and EMV compliance.
Questions on the software? Call us at 800-609-0788! For some time now we have been trying to find out where QB POS was going with EMV compliance. It looks like we finally have an answer. While we were told in the past that QB POS v 11 (2013) would eventually be made compliant, after the version 12 was done, it appears that has now changed.The information we have received now is that ONLY the QuickBooks Point of Sale V12 will be made compliant.If you are using a version of QuickBooks...
Failed to open company file, When opening QuickBooks Point of Sale.
Questions on the software? Call us at 800-609-0788! This is an error we are seeing more of. After trying numerous fixes, I have found one reliable fix: With QB POS closed, open the control panel in windows, open Admin Tools, Services, and stop the Intuit Entitlement Client, and the QBPOS database manager. Open the folder at c:userspublicpublic documentsintuitQuickBooks Point of Sale x(version)Data Select New Folder and name it ( trial or Bogus) Copy the QBPOS.db from your...
QuickBooks Point of Sale v19. When the receipt printer opens the drawer repeatedly, but won’t print.
Questions on the software? Call us at 800-609-0788! Sometimes you can’t win. Everything is hooked up and working, then it’s not. I cannot tell you how many times I have seen a situation where the printers USB cable gets unplugged and moved to a different slot. Or you have just installed the software and when you try to print, the printer sits ther, the Cash Drawer opens, and you get this continous Chunk-a-Chunk-a-chunk sound going on. So, before you drag it out back and set it on fire,...
Point of Sale: Error – 193, Primary key for dept keywords is not unique
Questions on the software? Call us at 800-609-0788! When attempting to send a mailbag from Headquarters to a remote store, or attempting to receive a mailbag at the remote store, you see the following error:Error - 193 Primary key for dept keywords is not unique.Error - 193 Primary key for table 'Customer Rewards' is not unique.Why this is happeningThere are duplicate department names or codesCustomer names have been deleted or mergedThere is damage in the Customer List at the remote...
In QuickBooks Point of Sale, sales on the Item Summary with Activity report.
Questions on the software? Call us at 800-609-0788! Why is this happening?Typically, this is occurring because the vendor name has been changed.In QB POS, when we change something like a department, or a vendor name, those changes will affect any transaction in the future.But the past sales will not be affected. They are recorded, as they were when they were created, and will not change.So, if you edit a vendor name because the company has gone through a name change, there is a bad...
Error code 140202: An error occurred while modifying this record in QuickBooks Financial Software.
Questions on the software? Call us at 800-609-0788!Error code 140202: An error occurred while modifying this record in QuickBooks Financial Software. QuickBooks POS cannot resolve this problemWhat is happening: When performing an End of Day process the following error message is returned: Error code 140202: An error occurred while modifying this record in QuickBooks Financial Software. QuickBooks POS cannot resolve this problem. Why is this happening: There are three possible causes for this...