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Receipt #”X” created on “Date” has an unbalanced payment…is skipping from processing

Questions about the software? Call us at 800-609-0788!   After a financial exchange with QuickBooks Desktop Point of Sale, the activity log contains the message: Receipt # "xxx" created on "date" has an unbalanced payment. Receipt "xxx" is skipped from processing. This message is due to the following error: Use of line item discounts that create decimal quantities on sales receipts. There are decimal quantities on line items in conjunction with Global Discounts on sales receipts. A remote...

Quickbooks Error Code C=184

What is happening? This error can be caused by leap years ( years with a February 29 date) because the date range on the report is not compatible with the date range set by the user. You would need to manually reset the date range on the report to include the 29th. In non-leap years, it can be caused by damage to some of the files the program uses to operate, specifically the .ND and the .TLG files. In many cases, to resolve the damage in the files you will need to locate and rename the files....

Usage Limits in QuickBooks Online!

Questions about the software? Call us at 800-609-0788! In early 2019, usage limits were added to QuickBooks Online plans in the U.S. These affect how many users, classes and locations, and chart of accounts elements you can have. For the first six months after Intuit introduced these changes, you were able to stay in your current plan even if you were over those limits. Starting in October 2019, QuickBooks Online will no longer support accounts that exceed their plan’s usage limits. What do I...

My QB POS pin pad is forcing a reboot..

Recently there have been reports that some customers' IPP350 pin pads are forcing them to reboot the station they are attached to. One common feature is that this occurs at a particular time every day. This is NOT an error. PCI compliance on credit card processing on newer pin pads requires the pin pad and computer to reboot daily. Intuit and the pin pad manufacturer are aware that this is causing distress for some customers due to the time of day it can occur. They are actively working to...

What’s new in QuickBooks 2020?

Questions about the software? Call us at 800-609-0788.   Here is what you can see in the new QuickBooks 2020: QuickBooks Desktop Pro and Premier Automated Payment Reminders:  If you spend a lot of time following up on accounts receivable, payment reminders automate the most painful part - identifying overdue invoices & composing emails. You can schedule, review and send payment reminders to your customers for their due/overdue invoices. Automatically add customer PO# to Invoice...

QuickBooks Point of Sale Pin Pad shows Alert Irruption!

Questions on the software? Call us at 800-609-0788! Sometimes, an Ingenico Pin Pad will display an error saying Alert Irruption!What this means, is that the pin pad thinks it has been tampered with, or has an internal error. Solution:This is not an error that you can fix. The pin pad must be returned to the supplier or Ingenico for repair or replacement.If the pin pad was dropped, or received a sufficiently strong enough blow, it can trigger anti-tampering technology built into the...

Setting up the QB POS Store Exchange using the Intuit Service.

Questions on the software? Call us at 800-609-0788!   To use the Intuit Store Exchange Service with QuickBooks Point of Sale Multi-Store Level: These instructions are for the initial installation/configuration of a new Point of Sale company data file, using the Setup Interview. If you upgraded from a previous version or are revising your Store Exchange configuration later, select Configure Store Exchange from the Stores menu to access these same options. Headquarters Store Exchange Setup...