Adding A User to Your Existing QuickBooks Point of Sale
This article tells how to add a user to your existing QuickBooks Point of Sale software. These instructions are for versions 10 and 2013 (11) as they are the only versions that you can purchase additional users for at this time.
With version 10 Intuit will add the user to your existing license. For version 2013 (v11) you will get a new license number.
For both versions, first go to your POS server computer. In the POS program, click on the File drop-down menu and click on Switch Company File to Multi User Mode. If this has been done prior to this you will see Switch Company File to Single User Mode instead. Do not switch to single user mode.
Version 10 – Once you have confirmation that your additional user has been added, follow these steps:
1. Click the Help and select Manage My License and click on Buy Additional User License. This DOES NOT commit you to purchasing anything. On the window that opens up, note the number of Licensed Users. Close that window.
2. Click the Help drop-down menu again and select Manage My License and click Sync License Data Online.
3. Once that completes, repeat step 1 and check to see if the number of Licensed Users has increased.
4. If it has, you are now ready to use an additional computer with your POS system.
5. If it has not, wait a couple hours and try again.
Ath this point, if you have already installed POS on another computer, you can use them both at the same time. If you have not installed POS on the second computer, install it as a client (second computer) and it should connect to your company file. If you get the message that it needs to be updated and will not update automatically continue with step 6.
6. Open a browser and go to www.QuickBooks.com/support.
7. Click on the Downloads link at the top.
8. Right below that where it says Your product is… Make sure it says QuickBooks POS 10 (Basic, Pro or Multi Store) . If not, click Choose a different product and select your program through that wizard.
9. Once your product is selected, click on Manual Updates and follow the instructions there to download and run the manual updater.
10. Now you should be able to open POS and connect to your company data file.
Version 2013 (v11)
1. Go to your CLIENT computer – NOT the server.
2. If you have POS installed already, uninstall it.
3. Install POS using the new license and product numbers you received.
4. When it asks if you want to join this license number with the server, tell it Yes.
5. When it tries to connect to your company file, it will probably tell you that the program needs to be updated. Update it. If it updates and connects to your company file, you’re done! If it won’t update, continue with step 6.
6. Open a browser and go to www.QuickBooks.com/support.
7. Click on the Downloads link at the top.
8. Right below that where it says Your product is… Make sure it says QuickBooks Point of Sale (Basic, Pro or Multi Store)
2013. If not, click Choose a different product and select your program through that wizard.
9. Once your product is selected, click on Manual Updates and follow the instructions there to download and run the manual
updater.
10. Now you should be able to open POS and connect to your company data file.
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