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Recently, there were a number of complaints about QuickBooks Enterprise 13.0 and the Financial Exchange from QB POS 2013. It would exchange vendor information, then hang, and Enterprise would stop responding.
If you were familiar enough with the programs, you could open the QBSDKLOG.txt file, and you would see an error :
requestprocessor process request error = 800706be
If you closed the Enterprise program through the task manager, you would then get a message that the Vendor/Customer information was not accessible as the list is probably being edited in Single User Mode.
Why is this happening?
There has been a modification to a permission in a particular file set in windows.
How do I fix it?
These steps take you into an area that is not normally accessed by Windows Users. If you are not comfortable with performing this, please call us for assistance. Technical support charges will apply.
Win 8
Opens Charms menu ( Windows key+C) and select Search
Under Apps, Search for dcomcnfg
Launch the app, when it opens double click Computers.
Double click My Computer, then DCOM Config
Locate QBRequestAdaptor, and Right Click it, then select Properties
Select the Security tab, and select Edit on Configuration Settings
Click on each of the Group/User names and below them set the control to Full Control= Allow
click OK, then Apply, and save.
Win 7
Click Start, then type dcomcnfg in the run line.
Open the file dcomcnfg.exe
Double click Computers
Double click My Computer
Double click DCOM Config
Right click qbXMLRP2eQODBCInteractive (if Present)
Go to Security
Where Configuration Permissions is set to Custom click Edit
Click Creator owner and set permission to Full Control Allow
Click Users ( ComputerxUsers) set permission to Full Control Allow
Locate QBRequestAdaptor, and Right Click it, then select Properties
Select the Security tab, and select Edit on Configuration Settings
Click on each of the Group/User names and below them set the control to Full Control= Allow
Apply. Then click OK, and you can close those windows.
Win XP
Go to Start, Run and type in dcomcnfg
Run dcomcnfg.exe
Double Click Component Services
Double Click Computers
Double Click My Computer
Double click DCOM Config
( you may get a series of small windows opening asking Do you wish to record it, click yes)
Right click QBrequestAdaptor and chose Properties
go to Security tab and click Edit on Configuration Permissions
Click each listed user and set Full Control to Allow
Repeat this action with QBXL64BitConnector.getQBData
These settings will allow the transfer to go through.
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