Questions on the software? Call us at 800-609-0788!
Many customers are seeing something on Win 7 with Internet Explorer 9.
When they download files with a .exe extension, Internet Explorer is changing the file name to _exe, so the file will not execute.
One quick fix is to right click the file and rename it. Remove the _ and replace it with a period (.).
Another is to check a setting in Internet Explorer.
Go to Tools, Internet Options, Advanced and look to see if there is a checkmark in Do not save encrypted pages to disk
Try setting this to OFF by removing the checkmark.
Close and reopen IE and try your download again.
< Prev | Next > |
---|