Intuit Sync Manager error: there was an error loading the file from path…

Questions on the software? Call us at 800-609-0788!


While attempting to perform a data sync with Intuit Sync Manager you receive the message: there was an error loading the file from path…

Why this is happening

Intuit Sync Manager has a damaged or missing program file

How to fix it

Rename the Intuit Sync Manager folder:

  1. Exit all QuickBooks that are accessing your company file
  2. Exit Intuit Sync Manager by right clicking the Sync Manager icon in the System Tray and select Exit Sync Manager
  3. Locate the SyncManager folder and rename it to SyncManager old

    Windows 7 and Windows Vista: C:UsersUserNameAppDataLocalIntuitSyncManager

    Windows XP: C:Documents and SettingsUserNameLocal SettingsApplication DataIntuitSyncManager

  4. Start QuickBooks and open Intuit Sync Manager – Sync Manager will automatically recreate the SyncManager folder
  5. Click Sync Now to sync your company data