How can I give a customer a reward, or remove one in QuickBooks Point of Sale?

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In QuickBooks Point of Sale Pro and Multi-Store versions, there is a capability to activate a Rewards program.

This sets a dollar limit that, once the customer has reached it, will give them either a dollar value off, or a percent off a purchase.

Sometimes, we have loyal customers we want to give a reward, but they have not reached the threshold yet, or we need to remove a reward that was given.

You can do this in QB POS.


First, edit the customer.

Then go to the Rewards section on their information.

If they are selected to be part of the rewards program, and you want to give them a reward, click the Add button, and the program will add a reward to them.

If you want to remove a reward, highlight the reward by clicking on it, and choosing Remove.