Written by Scott FairFriday, 26 September 2014 10:35
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When trying to install QuickBooks you receive the following error “Error 1723: There is a problem with this Windows installer package”
Why this is happening
This error can be caused by a damaged windows installer.
How to fix it
Steps to resolve
1) Run the QBInstall Tool: To fix issues relating to installing QuickBooks such as 1603, 1935, 1904, and other errors caused by damaged .NET Framework, MSXML, and C++.
2) Run the QuickBooks Component Repair Tool: To fix issues relating to the program not opening, not working correctly, or if you suspect damaged Microsoft components such as .NET Framework, MSXML, and C++.
3) Run the system file checker tool to repair the damaged windows installer files.
If this does not resolve the issue, please refer to an IT professional to help resolve the issue.
The QBinstall tool, file checker, and components repair tools are all available from Intuit through their support pages. There are times where these are unsucessful due to Windows registry damage or other issues. In some cases it may be necessary to backup all importnat files to an external hard drive and perform a factory restore of the computer.
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