I converted from QB Enterprise 11 to 14.0, where did my alternate contacts go?

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With the impeding end of support for QuickBooks Enterprise 11, we are seeing many companies that are upgrading to the latest version, QuickBooks Enterprise 14.0.

With that change, there is some confusion about what happens to some of the data.

One area of concern is the Alternate Contact information that was kept in QBES 11, and that there is no alternate contact field in the new version 14.0.


Actually, the alternate contacts did come over. If you go to the Customer screen, there is a new tab, called Contacts. This is where the alternate contacts are now listed.