Error: Unable to create WSActivity or XML Document must have a top level element line (0).

Error: Unable to create WSActivity or XML Document must have a top level element line (0).

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Error: Unable to create WSActivity or XML Document must have a top level element line (0)

The WSActivity.xml file is damaged or empty.

How to fix it

  1. Search for WSActivity.xml and rename it to OLDWSActivity.xml.
  2. Close Point of Sale and then open Point of Sale. This process will generate a new WSActivity.xml file and the error will no longer occur.