Zebra printer prints a tag or label, blank tags advance the red error light turns on . QB POS V11.

Zebra printer prints a tag or label, blank tags advance the red error light turns on . QB POS V11.

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When attempting to print labels or tags from the Zebra label printer, one or two tags print, some blank tags come out, and then the red error light blinks.

How to fix it

Intuit recommends the following 3 solutions for this problem. The first solution may solve your problem, or you may need to try them all.

Solution 1: Turn the Zebra off and reset it

 

  1. Turn the Zebra printer off using the power switch on the side.
  2. Press and hold the feed button and, while holding it down, turn on the printer. Keep pressing the button until the it blinks red rapidly and then let go.
  3. The light will turn orange and then back to green. If the button does not turn green, go back to step 1 and start over.
  4. When the printer returns to solid green, try printing again. If the issue continues, try solution 2.

 

Solution 2: Modify the Zebra driver to print directly to the printer

 

Windows 7

 

  1. Click the Windows Start button and choose Control Panel.
  2. Choose Devices and Printers.
  3. Right-click the Zebra LP2824 printer and choose Printer properties.
  4. Click the Advanced tab and then select Print directly to the printer.
  5. Click OK and close the Printers window and try again.

 

Windows Vista

 

  1. Click the Windows Logo button, and choose Control Panel.
  2. Unless already selected, click Classic View in the left side of the window.
  3. Double-click Printers.
  4. Right-click the Zebra LP2824 printer and choose Properties.
  5. Click the Advanced tab and select Print directly to the printer.
  6. Click OK and close the Printers window and try again.

 

Windows XP

 

  1. Click the Windows Start button and choose choose Run. Enter control in the Open field and click OK.
  2. Double-click Printers and Faxes.
  3. Right-click the Zebra LP2824 printer and choose Properties.
  4. Click the Advanced tab and select Print directly to the printer.
  5. Click OK and close the Printer and Faxes window and try again.

 

Solution 3: Calibrate the printer and toggle jewelry tag preferences

 

Attempt to print jewelry tags the way you normally would. In the upper-right corner of the Print window, click Calibrate and try again.

If the issue persists, uncheck the Adjust start position for jewelry tags checkbox and try again. If it’s not already selected, select it, and then try again.