“Your system only has xxxMB of memory.” when installing QuickBooks Enterprise 13.0.

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A message displays saying that there is not enough memory installed on the computer to run QuickBooks.

If you are using a 64 bit version of Windows and are getting this message, the amount of memory installed may show an incorrect amount.

Why this is happening
  • QuickBooks requires a minimum of 1GB of memory installed on the computer in order to install and run QuickBooks. If your computer does not meet this requirement, QuickBooks will not be able to install.

or

  • Quickbooks may not be able to detect all the memory that is installed on a 64 bit version of Windows, this causes the message to display an incorrect amount of memory installed.
What you can try now

Solution: Replace the existing Framework.xml installation file with an edited version:

When installing QuickBooks from a download:

  1. Windows 7 or Vista: Click the Windows Start button, enter %temp% in the Search field, and press Enter.
    Windows XP: Click the Start button and select Run, then enter %temp% in the Open field, and click OK.
  2. Locate and open the folder created by the QuickBooks Setup, it will be named either Pro, Premier, or Enterprise.
    • If you are unable to locate the folder, run the installation file again then cancel the install when the Welcome to QuickBooks screen shows. The folder should show in the %temp% directory now.
  3. After locating the installation folder, open the QBooks folder.
  4. Right-click the Framework.xml file and select Edit.
    • The file will open in a Notepad window.
  5. Locate the text below in the file

MinRequirements
Memory1000MB/Memory

  1. Change the 1000MB to 0MB.
  2. Click the File menu, select Save.
  3. Exit the Notepad.
  4. Go back to the Pro, Premier, or Enterprise folder and double click the Setup.exe file.
  5. QuickBooks will now install properly.

The installation should now complete.

When installing QuickBooks from a CD:

  1. Copy the QBooks and ThirdParty folders from the CD to your desktop
    1. Insert the QuickBooks installation CD in the drive. If the InstallShield Wizard starts, close it.
    2. Double-click the Computer icon (Windows 7 or Vista) or My Computer icon (Windows XP or 2000) on your Windows desktop and double-click the CD drive letter.
    3. Right-click the QBooks folder and select Copy.
    4. Right-click an empty space on your Windows desktop and select Paste.
    5. Go back to the CD directory listing, right-click the ThirdParty folder, and click Copy.
    6. Right-click an empty space on your Windows desktop and click Paste.
  2. Open the QBooks folder on your desktop.
  3. Right-click the Framework.xml file and select Edit.
    • The file will open in a Notepad window.
  4. Locate the text below in the file
    MinRequirements
    Memory1000MB/Memory
  5. Change the 1000MB to 0MB.
  6. Click the File menu, select Save.
  7. Exit the Notepad window.
  8. Go back to the QBooks folder and double click the Setup.exe file.
  9. QuickBooks will now install properly.
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