Written by Scott FairTuesday, 15 November 2011 10:46
Questions on the software? Call us at 800-609-0788!
Reposted from Intuit.
As part of our efforts to improve service and increase uptime, we did maintenance work over the weekend which caused issues with several of our systems on Monday, November 14. We are experiencing the same issues today and in order to fix it have decided to take services including QuickBooks Online, QuickBooks Online Payroll, QuickBooks Connected Services, QuickBooks payments processing and GoPayment and all other payment processing services offline until at least 12:00 p.m. PST. No data has been lost.
As we work to restore service, you can process credit cards via voice authorization:
- Via voice authorization. Call:
- Visa/MC/Disc ACQ/Amex one point: 800-228-1122
- AMEX: 800-528-2121
- Discover: 800-347-1111
You need the authorization code from the call and your customer’s card number/expiration date to complete the transaction. If you are still having trouble, please contact support at 800-558-9558. We’ll update again at 10:30 A.M. PT.
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